Stories & Learning
Find out more about stories, feedback and what’s going on in the team.
Wardown CMHT: Journey to achieving Gold !
29 November 2021
“The Service User Led Accreditation Programme gave us an opportunity to receive genuine feedback and insight into our service. Achieving Gold has been amazing for our whole team – is… Read More
Quality Away Day at the Velodrome Park
24 September 2021
The Long awaited, post quarantine, meet up has finally happened and what an exciting day it was! On the 2nd of September the Quality Assurance and Quality Improvement teams (AKA… Read More
Registrations for the ‘Virtual’ Service User Led Accreditation are now OPEN
16 July 2021
The QA team is inviting you and your team to register to take part in the Virtual Service User Led Accreditation. Close to 70 teams in the trust have already taken… Read More
What Do I Need To Know? SMS FFT & PREM Collection
12 February 2021
An overview of the service SMS provides an additional means of reaching service users alongside existing methods, service users who use a mobile phone can receive a text message following… Read More
Envoy Training
10 February 2021
We are delighted to announce the new Envoy training which has been designed to help users understand the data reporting system that we use at ELFT. The training session will provide you with the opportunity to… Read More
A Shared Purpose
28 October 2020
The Quality Assurance team play a role in measuring quality and supporting improvement in the quality of care provided by EFLT services to patients. Yet, as a small team so… Read More
ELFT QA Achievements
28 September 2020
In 2019, the Quality Assurance team in partnership with the People Participation Team launched a pioneering programme designed to recognise excellence and support improvement in delivering the standards of care that matter most to our service users. The programme… Read More
Envoy Training
24 September 2020
We are delighted to announce the new Envoy training which has been designed to help users understand the data reporting system that we use at ELFT. The training session will provide you with… Read More
My Recovery Journey
11 September 2020
By Sally Wilkin, Quality Assurance Service User Lead Background to my story When I was diagnosed with a lifelong mental health condition in my early 20’s I was told by the Consultant “that’s… Read More
Settling in for the Long Haul
11 September 2020
Three different accounts of starting a new role during the pandemic. Starting a new job has now gone from the traditional “first day in the office” to “first day on MS… Read More
CQC@ELFT Programme is Restarting
11 August 2020
The QA team is resuming rotating the internal CQC programme around the Trust. Although external site visit CQC inspections were paused nationally due to COVID, ensuring services continue to provide quality care remains a high priority within ELFT. … Read More
Welcome to our First Blog!
28 July 2020
Hello, I’m delighted to welcome you to our very first Quality Assurance Blog. We plan for this to be a space where we will share stories, reflections, ideas, and perhaps… Read More
