10 February 2021

Envoy Training

We are delighted to announce the new Envoy training which has been designed to help users understand the data reporting system that we use at ELFT. The training session will provide you with the opportunity to learn how to extract data from patient experience surveys and clinical audits that are facilitated by the QA team. 

Having access to the patient experience and clinical audit data will allow you to better understand your service users’ feedback and clinical audit data. 

Understanding the data well will give you the opportunity to identify your teams’ strengths and weaknesses so that you can keep improving the quality of care that you provide and be reassured that the quality is satisfactory. 

The training will provide a step by step insight on how to login into the system and find the relevant information required to support you and your service.  It will also enable teams to: 

  • Download Raw Data 
  • Favourite different dashboards 
  • Find downloadable reports and automatically generated charts 

Date/ Time: Tuesday 23rd February, 12:30 – 14:00

Please ensure you sign up using the registration form, filling out all relevant information required to secure a space.