News & Updates

CQC@ELFT Programme is Restarting

11 August 2020

The QA team is resuming rotating the internal CQC programme around the Trust. Although external site visit CQC inspections were paused nationally due to COVID, ensuring services continue to provide quality care remains a high priority within ELFT.   In light of COIVD-19, we have adapted the process, so it is now virtual. Participating teams will be asked to undertake a self-assessment as usual, but any… Read More

Collecting Patient Experience During COVID-19 Response

29 May 2020

Short guidance for clinical services @ELFT

Collecting Patient Experience during COVID 19 response

29 May 2020

In response to feedback from services, the QA team have amended the usual PREM survey to use during COVID-19, adding two questions specific to the experience of care during Covid.  Additionally, SMS text messaging of patient experience surveys will soon be available to services in    London Adult and Older Adult Mental Health Services  Luton and Bedfordshire… Read More

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