News & Updates

ELFT QA Achievements

28 September 2020

In 2019, the Quality Assurance team in partnership with the People Participation Team launched a pioneering programme designed to recognise excellence and support improvement in delivering the standards of care that matter most to our service users. The programme has been designed with the Trust’s core values at heart, placing the service user at the heart of what we do. ​ We started back in 2017… Read More



My Recovery Journey

11 September 2020

By Sally Wilkin, Quality Assurance Service User Lead  Background to my story   When I was diagnosed with a lifelong mental health condition in my early 20’s I was told by the Consultant “that’s it, you will be like this now for the rest of your life, there is no cure, you will never get any better”. So, for the… Read More



Service User-led Accreditation Now Open!

8 July 2020

Registrations for the ‘Virtual’ Service User-Led Accreditation are now open! The deadline to sign up is 31st July 2020 The QA team is inviting you and your team to register to take part in the Virtual Service User-Led Accreditation (available to ELFT services only).  Taking part in the programme will allow your team to self-assess… Read More



EMBRACING CHANGE – Our journey towards improving patient experience at ELFT

15 November 2018

East London NHS Foundation Trust prides itself for its commitment to continuously grow and evolve. Collaborative working with service users and carers, whose contribution to development of services is essential to helping achieve Trust’s goals. And here is an introduction to how we embraced the change and began a journey towards development of a new… Read More



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