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for the term "" can be found on the following pages, resources, events, news or training modules:

Whats On!

Posted: 29 April 2021
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SUA

Posted: 18 April 2021 TEST TEST TEST
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Test contents page

Posted: 18 April 2021
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events

Posted: 18 April 2021  You can find information on all current, future and past QA events and training at ELFT.  CategoryAll EventsAuditCQC @ ELFTEnvoy TrainingTraining   Service User Led Accreditation March April 2021 May MO TU WE TH FR SA SU 29 30 31 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17... Read More
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Forthcoming Events

Posted: 18 April 2021 You can find information on all current, future and past QA events and training at ELFT.
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Envoy Guidance

Posted: 19 March 2021 Envoy is the data reporting system that we use at ELFT to extract the data from the patient experience surveys (PREM) and clinical audits that are facilitated by the QA team.  See below resources to learn how to use Envoy. Envoy resources How to download Audit Data Envoy Handbook This video will provide a step-by-step insight on how to find and... Read More
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SMS FFT & PREM Collection

Posted: 17 February 2021 An overview of the service SMS provides an additional means of reaching service users alongside existing methods, service users who use a mobile phone can receive a text message following contact with an ELFT service, offering an opportunity to take the Friends and Family test and complete the local patient experience survey (PREM) The service... Read More
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What Do I Need To Know? SMS FFT & PREM Collection

Posted: 12 February 2021 An overview of the service SMS provides an additional means of reaching service users alongside existing methods, service users who use a mobile phone can receive a text message following contact with an ELFT service, offering an opportunity to take the Friends and Family test and complete the local patient experience survey (PREM) The service... Read More
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Envoy Training

Posted: 10 February 2021 We are delighted to announce the new Envoy training which has been designed to help users understand the data reporting system that we use at ELFT. The training session will provide you with the opportunity to learn how to extract data from patient experience surveys and clinical audits that are facilitated by the QA team.  Having access to the patient experience and clinical... Read More
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Our Vision

Posted: 1 December 2020 East London NHS Foundation Trust puts service users at the heart of everything we do. We at the Quality Assurance team feel strongly that what we do is no different. It is, we think, self-evidently essential that service users help us to both define what good quality services look like, and how we measure and... Read More
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