Envoy Guidance

Designed to help users understand the data reporting system that we use at ELFT.

Envoy is the data reporting system that we use at ELFT to extract the data from the patient experience surveys (PREM) and clinical audits that are facilitated by the QA team. 

See below resources to learn how to use Envoy.

Envoy resources

  1. How to download Audit Data
  2. How to download PREM Data
  3. Envoy Handbook

The “how to” videos will provide a step-by-step insight on how to find and download relevant data required to support you and your service.

How to download Audit data

How to download PREM data

How to View PREM data in charts